Business process automation, simplified before it is automated
Approvals, notifications and hand-offs that used to depend on email now run on rules and are visible to their owners.
The problem
Requests wait in inboxes. Approvals are chased by phone, data is copied between systems by hand and exceptions are handled from memory.
Our approach
We map the process, remove steps that add nothing, and automate the rest with the lightest suitable tool: Business Central workflows, Power Automate, AL or Azure.
The solution
- Process mapping and simplification
- Approval and notification flows
- Data hand-offs between systems
- Exception queues with owners
- Baseline and results measurement
Technology involved
Business benefits
- Faster cycle times
- Fewer errors
- Visible, auditable processes
- Staff freed for exceptions